Your order will process for 24-48 hours before being shipped. The majority of orders will ship during the next business day.
Please note that we ship orders Monday through Friday. Any order placed on Friday afternoon, Saturday, or Sunday will go out the following Monday. We also do not ship on major US holidays (New Years Day, Independence Day, Thanksgiving, Christmas, etc).
Have a Question Regarding Your Order?
Email is the best way to get in touch with us! Please reach out to info@ellandemm.com and our team will be happy to assist you.
We respond to all emails within 24–48 business hours during our normal customer service hours:
Monday–Friday | 9:00 AM – 4:00 PM PST
Important: If you haven’t received a reply from us, please check your spam or junk folder. Occasionally, our emails—especially those that include return labels or attachments—may be filtered there.
Thank you so much for your support!
Email- info@ellandemm.com
RETURN ADDRESS
ELLANDEMM
PO BOX 1148
Bakersfield, CA 93302